Privacy Policy

KOMMOD.CO is owned, operated and managed by Dexterity Electronic Company Limited (“we” or “us”). We are committed to protecting your privacy, taking all reasonable precautions, and complying with all laws and regulations on protection of personal data that are applicable in Hong Kong and amended from time to time, to protect your personal data and prevent abuse thereof. We will use reasonable endeavors to ensure that our policies and rules on collection, use, storage, disclosure, transfer, confidentiality of and access to personal data do comply with the Personal Data (Privacy) Ordinance (Cap. 486 of the laws of Hong Kong). By providing us with your personal data, you are deemed to have agreed to our use of your personal data in accordance with this privacy policy.

We hereby make the following statements to explain to you the purpose, categories, scope and method of collection and use of your personal data, as well as the rights you may exercise etc.

Definition of personal data

Your personal data refers to any data relating directly or indirectly to you, from which it is possible and practical to ascertain your identity directly or indirectly, in a form in which access to or processing of the data is practicable.

The personal data that we may collect from you includes but is not limited to:

1. (a) Your title, name, gender, ID number, phone number, email address, residential address, mailing address, billing address, shipping address or other contact information, your date of birth, your payment or credit card data, user name and password, operating system or version, purchase history or your preferences, and any other personal data that you voluntarily provide to us; and
2. (b) The IP address of your computer or mobile device, real-time location data, browser settings, browsing history, information of websites referring you to our platform, and other information recorded by the Internet.

Purpose of collecting personal data

We may collect, use, disclose and/or process your personal data for one or more of the following purposes or any other purposes directly related thereto:

1. - Verify your identity and any account opened by you that are relevant to us;
2. - Provide you with information about goods or services;
3. - Process your order for goods or services (e.g. keeping your shopping cart items, making arrangements related to billing, payment, shipping, delivery and refund);
4. - Manage your account;
5. - Verify and process transactions related to your online payment;
6. - Verify your identity or make credit review;
7. - Provide you with our latest news of customer support;
8. - Conduct customer opinion surveys or organize events for customers;
9. - Handle and respond to your inquiries, complaints or comments;
10. - Review information downloaded from our website, conduct market research, statistical analysis and behavioral analysis to help us further understand customer needs and improve quality of our services and products;
11. - Conduct customer data analysis and analyze your shopping preferences;
12. - Provided that you have indicated that you do not refuse to receive our messages, send the relevant product or service information requested by you or that we consider is useful to you;
13. - Personalize the content of our website/ app and social network/ media platform to bring you a better customer experience; and
14. - Handle inquiries from law enforcement or regulatory bodies or obtain legal advice in accordance with applicable laws, regulations or compliance requirements.
15. - And any purposes directly relevant to aforementioned conditions.

Methods of collecting personal data

We may collect personal data from you through various methods, including but not limited to when you:

1. - Use this website to register a KOMMOD.CO member account;
2. - Submit an order at KOMMOD.CO;
3. - Participate in our activities, promotions or online surveys;
4. - Subscribe to our marketing or promotional materials;
5. - Browse our social media pages;
6. - Provide your personal data to our business partners, who may provide the same to us; or
7. - Contact us in person or via phone, email or any social media platform to make inquiries or provide information.

You may also browse this website without providing your personal data. If you do not log in to your account with a user name and password, you will browse this website with an anonymous identity. If so, we may however not be able to provide you with some of our goods, services or offers, or you may not be able to use certain features of this website.

Data we collect through automatic means(cookie)

When you browse this website, this website may use cookies or similar technologies in order to provide services more suitable for your personal needs. Cookie is a technology used by the web server to communicate with your browser. It may store certain information on your computer, and we will also read the cookie data stored on your computer.

You may cancel or restrict this function through the settings of your browser, but some website functions may not be available as a result thereof. If you would like to know how to cancel or restrict this function, please contact our customer service staff.

Disclosure of personal data

1. We may need to disclose and/or transfer your personal data to third parties inside or outside the Hong Kong Special Administrative Region (HKSAR) so that such third parties can provide us with management, data analysis, marketing and research, telecommunications services, professional services or other similar services. You hereby confirm that you do consent and allow us to disclose and transfer your personal data to the aforementioned third parties (whether within or outside the HKSAR).
2. The aforementioned third parties include but are not limited to our affiliates in the HKSAR or overseas; any agents, contractors or third-party service providers that process your personal data on our behalf, including but not limited to mailing companies, call centers, telecommunications companies, logistics companies, product suppliers, information technology companies, and data centers; and any other person that we are required to disclose your personal data to in accordance with applicable laws, regulations or court orders.
3. We reserve the right to transfer your personal data owned by us when we participate in any merger, acquisition or company reorganization.

Protection of personal data

We will use reasonable endeavors to use reasonable techniques and procedures to protect your personal data from accidental, illegal or unauthorized viewing. Our security measures include but are not limited to:

1. - Adopting a safe transaction mode;；
2. - Regularly backing up data, we shall however not be responsible for any wrong deletion of data or failure of backup, except for those caused by intentional conduct or gross negligence; and
3. - Keeping your personal data in accordance with the relevant laws and regulations. The retention period will be no longer than the time required to complete its purpose, and the personal data, when the purpose has been completed, will be deleted as soon as reasonably possible.

Rights of the data subject

1.You may submit a written application to us to inquire about, view or request a copy of your personal data owned or controlled by us, while we may charge the necessary costs and fees at our discretion.

2.If there has been any change to your personal data owned or controlled by us, or if you find that your personal data is incorrect, please log in to your KOMMOD.CO account immediately to correct or update the personal data previously entered.

3.You can submit a written application to us to request withdrawal of your authorization to us to collect, use and/or disclose your personal data. After you submit your application for withdrawal, we will process your application within reasonable time. Unless required by relevant laws, we will no longer collect, use and/or disclose your personal data in the manner described by you thereafter. At the same time, the withdrawal of authorization may lead to certain legal consequences. Depending on the extent to which you have withdrawn your authorization, we may not be able to perform the transaction or contract you entered into with us, or to process your order or send you specific information pursuant to your requirements.

Right of amendment

We reserve the right to amend this privacy policy and relevant notifications from time to time, and to post the said amendments on this website without separate notice. You may view the content of the most updated privacy policy and relevant notifications on this website at any time to familiarize yourself with the latest version. If you have any objection to the content of this website or this privacy policy or its amendments, please stop using this website immediately.

Contact us

If you have any inquiry about this privacy policy, the above statements or matters related to personal data protection, please contact our customer service staff and we will reply as soon as possible.

Governing law and jurisdiction

This privacy policy is governed by the laws of the HKSAR and shall be interpreted in accordance with the laws of the HKSAR. In case of any disputes or claims related to this privacy policy, the relevant courts of the HKSAR shall have exclusive jurisdiction.

Language

Should there be any discrepancy between the Chinese and English versions of this privacy policy, the English version shall prevail.